The salesman Cecil was awesome. He was very personable and funny. We ordered our windows in July and they were just installed this week. We were told bc of covid it would take a little longer so he estimated 6-9 weeks which was fine. I know this was an “estimated” time frame but it actually took 21 weeks from when we ordered to the time they were installed. I was getting a little upset that it was taking soo long, I understand covid and would have been fine if it took like 12 weeks instead of 9 but 21 weeks! That’s a long time and a big difference when your expecting 9 weeks.
Fast forwarded to after installation, the windows are and look great! The installers did a great job. I have a newborn at home and they were very good about doing the windows downstairs first then keeping doors closed so it didn’t get too cold in the house.
The reason for 4 stars is bc of the time it took to actually get the windows and also bc it was 2 day job. This would not have mattered but when she scheduled the day for install she didn’t mention to me that it would take 2 days so I was expecting one. This wasn’t a huge deal bc I am on maturity leave so I was home. However, had I been working that would have totally through a wrench in things and not sure what I would have done!
Overall I’m very pleased with how the windows turned out and I can already tell a difference!